Privacypolicy.

1. Who we are and what this covers

CATBA OUTDOORS SERVICE AND TOURISM JOINT STOCK COMPANY (“CATBA OUTDOORS”, “we”) respects and protects the privacy of people who use catbaoutdoorsstjsc.com. This policy explains what personal information this website collects, how it is used, stored and protected, and how you can exercise your rights. Bookings made on our specialist websites or on catbaoutdoors.vn are covered by the privacy policy published there.

2. Information we collect

This website collects personal information only when you send the contact form or the collaboration form:

• Your name and email address.
• The topic or type of collaboration you choose.
• Optional details you add: company or organisation, channel or portfolio link, preferred dates.
• Your message, and your confirmation that we may use these details to reply.

Please do not send passport, payment or other sensitive details through the forms.

3. How we use it

• To read and respond to your enquiry or proposal.
• To discuss the services, partnership or collaboration you asked about.
• To keep a record of the conversation for follow-up and customer care.
• To meet obligations at the lawful request of competent state authorities.

We do not use your information for any other purpose without your consent, and we do not sell, buy or exchange personal information with third parties for commercial purposes.

4. How enquiries are processed

The website runs on Cloudflare. When you send a form, the details are delivered by email to our team mailbox (unique.catbaoutdoors@gmail.com). The page fonts are loaded from Google Fonts, which receives your browser’s IP address to deliver them.

5. Who can see it

• The management and customer care team of CATBA OUTDOORS.
• Sales and operations staff, when needed to answer your enquiry.
• Service partners, only when your request involves them and you have agreed.
• Competent state authorities, in accordance with the law.

6. How long we keep it

We keep personal information for the period needed to serve the purpose of collection, or until you ask us to delete it, unless the law requires a different period. After that, the data is deleted or anonymised.

7. Your rights

You may ask to see the information you provided, correct it, stop its use for marketing, or delete it. Send your request to unique.catbaoutdoors@gmail.com or call +84 965 379 497. We handle requests within a reasonable time in accordance with the law.

8. Cookies and browser storage

This website does not use advertising or analytics cookies. Cloudflare may set a strictly necessary security cookie to protect the site from automated abuse. If you type a note in “Write to us” on the home page, your browser keeps it for the current tab only, to pre-fill the contact form, and removes it once the form has loaded. The note is never added to the page address.

9. Security

We apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss, disclosure or alteration. If a security incident puts user information at risk, we will promptly notify the competent authorities and the people affected.

10. Questions and complaints

If you believe your personal information has been used for the wrong purpose or beyond this policy, contact CATBA OUTDOORS ST JSC, No. 211, 1/4 Street, Cat Hai, Hai Phong City, Vietnam; hotline +84 965 379 497; email unique.catbaoutdoors@gmail.com. We will receive, review and respond to your complaint and cooperate with the competent authorities where needed.

11. Changes

We may update this policy to reflect legal requirements or changes to the website. The current version is always published on this page with its update date.